Returns & Exchanges

At YDL Battery, we stand behind the quality of our power solutions with a 30-day satisfaction guarantee on all lithium-polymer and specialized battery products. If your order does not meet your technical requirements, we offer a streamlined return process to ensure your projects stay on track.

Return Process

• 1.
  Initiate a Request

  Contact our support team with your order number and technical specifications to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Secure Packaging

  Place the unused battery in its original anti-static packaging and ensure it is safely cushioned to prevent damage during transit.

• 3.
  Ship the Item

  Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the battery's condition and charge cycle, we will process your full refund or exchange within 3-5 business days.